March 11th, 2010 by Janus Boye
No Comments| failure, success, web project management
“No experiments” was the famous slogan used by the Germany Christian Democratic political party in the 1957 election. It remains one of the most successful election slogans of all times and helped secure a landslide victory for Konrad Adenauer.
Having spent a few years travelling around the world talking to online professionals frustrated with failed projects, …
December 20th, 2009 by Peter Sejersen
No Comments| cms, cms selection, plone, success, wcm
Selecting a new vendor for a CMS project doesn’t have to be a long and complicated process. In fact, one month can be enough if you don’t overcomplicate things and have made the necessary preparations.
One of our customers, The National Board of Social Services (Servicestyrelsen in Danish), recently managed to get through the process in …
November 11th, 2009 by Janus Boye
1 Comment| cms, cms selection, contract, rfp, selection, success, system integrator, vendors
Earlier this week I met the CMS selection team at home, a Danish chain of real estate agents. While I quickly reviewed their comparative vendor sheet, I found that in between the usual plus/minus grading, they had used the metaphor of fish to describe their size and relative importance to each vendor. For some vendors, …
November 2nd, 2009 by Janus Boye
2 Comments| failure, success, wcm
In preparation for the web content management session at our upcoming Aarhus 09 conference, I’ve been thinking about the many significant unsolved challenges facing WCM. I often talk to buyers, and it is clearly still the case that project failures are far too common. Even those happy with their projects or perhaps even happy with …
August 10th, 2009 by Dorthe Raakjær Jespersen
No Comments| governance, strategy, success
Many web managers and consultants agree that having a web strategy and governance structure in place would make their job much easier and would provide benefits for the organisation.
However, most web managers also agree that moving from the day to day tasks of maintaining a website to thinking strategically is an overwhelming task. It requires …
July 10th, 2009 by Janus Boye
3 Comments| agency, success, system integrator
If you have worked in the industry for a while, you are bound to have come across a few failed web projects led by digital agencies. To be fair, it doesn’t always turn out this way, but failed projects are not rare. So, what should you know before you get started?
In the past this …
July 7th, 2009 by Janus Boye
5 Comments| contract, success, system integrator
Being a customer, you are likely to be working with many different vendors, eg. several software vendors, system integrators and an agency. Let me guess: You are probably far from impressed with their deliverables all the time. The more experienced vendors are quite good at managing and sometimes even milking their customers, but what can …
July 1st, 2009 by Janus Boye
2 Comments| communication, intranet, it, maturity, strategy, success
The discussion about whether IT or communication should own the intranet has been ranging on for as long as anyone can remember. If you want your intranet to be truly successful, you will need to look beyond the two usual departments to increase the value of your intranet.
With very few exceptions, the use of most …
June 30th, 2009 by Peter Sejersen
2 Comments| accessibility, cms, microsoft, microsoft cms, SharePoint, success, system integrator
The municipality of Aalborg; Denmark’s fourth largest city, recently relaunched their website using SharePoint 2007. They chose the unusual route of running the project in-house with minimal involvement from third party system integrators. I talked to the responsible project manager, Niels Højdahl Pedersen, about the lessons learned.
Accessibility for SharePoint 2007 will cost you
Q: Did the …
June 29th, 2009 by Dorthe Raakjær Jespersen
No Comments| strategy, success
During the research for our report, Best Practices for Creating a Web Strategy, I had the chance to talk to several practitioners, including many from our community of practice, about their web strategy experiences, and learn about the critical factors for success.
Two key recommendations from practitioners were:
Speak the language of your organisation
Make problems and benefits …